Refund Policy

All sales are final, no refunds. JBC products are only available as digital downloads, therefore all sales are final.

Due to their digital nature, stock photos and presets cannot be deactivated or returned.  It is because of this, we cannot offer refunds on any digital product offered on our site. However, we will do everything we can to help you use our products (photos, memberships and presets) in a way that is enjoyable and helpful to your business. If you have any questions about your product, please contact our helpful support team at

By purchasing a product, you acknowledge that all stock photos, presets, and memberships on the Jana Bishop Collection website are non-refundable and not returnable, under any circumstances. We have created a number of tutorials (PDF and video) to help make your experience as easy as possible.  Please make sure to watch and read the information provided with each purchase in order to see how you can use or implement your purchase to its fullest potential.  It is your responsibility to ensure that you have the proper software or computer storage needed in order to use the products.  For instance, if you are buying a Lightroom Preset, you will need to make sure you have a working knowledge of the program. We ask that you refrain from purchasing our digital products if you do not feel comfortable with our policy.