FAQ's - Jana Bishop Collection




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Lightroom Mobile App

Sure thing.  Here's the direct link.


This has happened a time or two and we completely understand how frustrating it is.  Usually, it is the result of either the wrong email address being entered at the time of purchase (oops!) or the email has landed in your spam folder.  Either way, we are here to help!  Please send an email right away to my support team at support@janabishop.com.  

Please put “Lost Email” in the subject line so my team will know to respond right away.

And of course, be sure to check on dear old spam as it has a way of interrupting the good thing we have going on here.

How Do I Install My JBC Mobile Presets?

Video Tutorials

I  have some helpful video tutorials saved on my Instagram. I’ll link to those below. I know sometimes it helps to be able to see someone else walk through the process, and that’s exactly what I did here. It’s kind of like you are looking over my shoulder while I install and edit. Super casual and extremely helpful!

Unzip App – Download and Install the presets directly on your mobile phone using the Unzip App Tutorial.  This shows the Lifestyle Presets as an example, don't worry. This will work for all of my JBC Mobile Presets.

AirDrop – This tutorial will show you how download and Install the presets using your laptop and airdrop. (This is usually the fastest way to install them, but if you don’t want to use a laptop…go to back the Unzip tutorial.)

Dropbox – Download and Install the presets using Dropbox. This is the most time consuming method, but it does work. :)

How to adjust the settings in Lightroom Mobile after applying a JBC Preset.

The written instructions look long, don't get discouraged.  I listed them step by step, but I promise it goes fast.

Let's Get Started!

Click the button in the email provided to download your presets on your iPhone.

Make sure to download it using Chrome.

Click "Open in" and scroll past notes, messenger, health etc, until you see the UnZip App.

Click on the Preset Download folder.  It will be the name of the presets you just purchased.  

Click on the yellow Download folder (you'll do this twice)

Click on the (i)

Open in...Scroll to the Lightroom Mobile App

An Image will pop up that says the name of the JBC Preset.

Click the 3 dots in the upper right hand corner.

Click on Create Preset

Name your preset (use the name on the photo such as JBC Blush or JBC Subtle)

Under Preset Group click on User Presets

Click on Create New Preset Group

Name it (JBC Presets)

Click the Check Mark in the upper right hand corner

Click the back arrow (upper left hand corner)

Click the blue plus sign (bottom right hand corner)

Click on a photo from your camera roll that you would like to edit

Hit the check mark

Scroll along the bottom of the app until you see "Presets"

Look for your group (JBC Presets) and Click on the preset name to apply it.

Tap the check mark

Click the upload button (looks like an arrow) in the upper right hand corner

Save to Camera Roll - Maximum Available

Congratulations! The edited photo is now on your camera roll and ready to post! You can edit as many photos as you like from here on out!

Using your desktop or laptop, open the zipped file folder from your download link.  

You will see several DNG files inside.

DO NOT click on the DNG files to open them.

They need to stay in the DNG format to work.

Send the DNG images that were in the zipped file folder to your mobile device.  

I suggest AirDrop or Dropbox.

Once transferred they will appear in the camera roll of your mobile phone.

They will look like blank squares…this is perfect!

Once you have transferred the .DNG files to your phone (via AirDrop or Dropbox) you can add them to the Lightroom Mobile App by following the next steps:

Open the Lightroom mobile app.

Click the + plus sign in the bottom right-hand corner of your screen.

This will take you to your camera roll.

Click the 3 little dots in the upper right corner.

Choose “select”

Now, click on each one of the .DNG files.

Click add photos at the bottom of your screen.

**Please note** the .DNG files may show up as blank images.  Be on the lookout for those blank squares in your camera roll. 


Once they are added to your Lightroom Mobile App you will see my logo and the name of the preset. They will still be in .DNG format.

How to Create Your Preset:

Open the image preset you would like to create. For instance, JBC Warm.

Click the three white dots in the upper right-hand corner and select create preset.

From here, name the preset and create a preset group named “JBC Presets”.

Repeat this process for all of the presets.

Editing Your Images:

Open the image you would like to edit.

Select presets from the bottom toolbar.

Select the preset you would like to apply.

Click the check mark to apply it.

Please note: You will want to adjust the exposure after applying the preset in order to achieve your perfect edit.

Congratulations! you have successfully applied a JBC preset.  

Be sure to use the hashtag #JBCPRESETS for a chance to be featured!

How Do I Install My JBC Desktop Presets?

1. Save your presets folder labeled JBC Desktop Presets on your desktop. 

2. Open Lightroom CC.  Click on the edit button on the right side of the page on the top of the menu. It will look like three horizontal lines with a circle on each line.

3. On the bottom, you’ll see the tab for Presets. Click that.

4. Once the preset tab is open, click on the three dots to the right of the words presets. Select “Import Presets”.

5.  It will allow you to choose from the folders on your desktop. Select the entire Folder labeled JBC Desktop Presets and click on Import.

6. Your Presets will appear under the presets tab.  If they are not there, restart Lightroom CC and they will show up. 

Make sure the folder containing your .xmp presets is saved in a location where you can easily find it.  

I suggest unzipping it and saving it on your Desktop.  

You will want to copy this folder so that you can paste it into the settings folder later.  Read the step by step directions below to walk through the process.

1. Open Lightroom Classic.  In the upper left hand corner, click on Lightroom and then click on Preferences. 

2.  A new screen will pop up.  Look for the Presets tab.

3.  Click on the white box (towards the middle of the screen) titled Show Lightroom Develop Presets. 

4.  Locate the Settings folder and double click to open it.  Paste the entire unzipped folder containing your .xmp files (the one you unzipped and copied earlier) into this folder.

5. That’s it!  So easy and fun.  If the presets do not show up automatically, go ahead and close Lightroom.  Once you re-start it, the presets will appear.

Other Questions

This is such a great question!  Presets are editing settings, that can be saved and applied to your photos within Lightroom.  They give your photos a signature look.  Instead of trying to figure out how adjust the settings all on your own, presets allow you to buy the professional settings created by someone else in order to quickly and beautifully edit your images. 

This is probably one of the questions I receive the most.  There are a lot of factors at play when it comes to editing an image.  Things such as the time of day, type of phone or camera as well as the lighting and subject will vary from person to person.  Although my presets are designed to be as user friendly as possible, you may want to adjust the exposure or white balance in order to create your perfect edit.  My main piece of advice when it comes to using presets is to think of them like a tool to achieve a gorgeous photo.  Don't be afraid to tweak certain things if you don't like the look of the preset at first. 

Yes!  Buy them once and use them as many times as you need to edit photos.  That includes your blog, website, and social media images. Please note, they cannot be given to a friend or colleague for use.  They must remain with you and your business only.  Kind of like a toothbrush.  It's yours to use freely, but you would never share it with a friend.

Nope, they are for everything!  My presets can be used on all of your images. That means your website, blog and graphics can all look cohesive and beautiful.

There are so many people selling presets, it can be difficult to decide on a set for your brand. Thankfully, you can take a look at the photos in the before and after previews on my website, as well as my Instagram. Those examples will give you a good idea of the style my presets create and the types of photos they work well with.